Water in your home right now? Call (413) 789-3535.
Longo answers 24/7 for emergency water removal across Western Massachusetts and Northern Connecticut. Here's what happens from the moment you call.
1. You talk to a real person
We'll ask where the water is, where it's coming from, and whether it's still running. If it is, we'll walk you through shutting off the main valve and staying safe around electricity while our crew heads your way.
2. We find and stop the source
A burst pipe, a failed sump pump, a leaking water heater, or rain coming into the basement. Removing water doesn't help if more keeps coming in, so this comes first.
3. We pull out the standing water
Our truck-mounted equipment extracts water from floors, carpet, and carpet pad much faster than a shop vac or household vacuum can.
4. We check what you can't see
Water soaks into walls, subfloors, and pad. We measure moisture in each area so nothing wet gets left behind. Hidden moisture is what turns a leak into a mold problem.
5. We dry it out and come back to confirm
We set commercial dehumidifiers and air movers, then return to check moisture levels until everything is dry. If mold has already started, we handle mold remediation too.
6. We work with your insurance
We document the damage and work directly with your insurance adjuster, so you're not stuck in the middle.
What you can do while you wait
- Shut off the water if you can do it safely.
- Stay out of water near outlets or appliances.
- Take photos and video for your insurance company.
- Move rugs, furniture, and boxes off wet floors.
Call any time
(413) 789-3535, 24/7 for water damage. Our shop is on Suffield Street in Agawam. For anything that isn't an emergency, request a free estimate.
If you find another website using the Longo name for water damage, it isn't us. Call (413) 789-3535 to reach Longo directly.
