Water in your basement in Chicopee or Holyoke? Call Longo at (413) 779-9050. We answer 24/7 for water damage.
The first day matters most
Standing water soaks into carpet pad, drywall, and subfloors fast. The longer it sits, the more it costs to fix, and the better the chance mold starts growing. Getting the water out and the space dry is the whole job, and speed is most of it.
Why basements flood
- A burst or frozen pipe
- A sump pump that stopped working
- A leaking water heater
- Heavy rain or snowmelt seeping in
What we do when we get there
We find and stop the source. Pulling water out doesn't help if more keeps coming in.
We extract the standing water. Our truck-mounted equipment pulls water from floors, carpet, and pad much faster than a shop vac can.
We check what you can't see. We measure moisture in walls, floors, and pad so nothing wet gets left behind.
We dry it out and come back. We set dehumidifiers and air movers, then return to check moisture until everything is dry.
We handle mold if it's started. Longo does mold remediation too, so you don't need a second company.
What you can do while you wait
- Shut off the water if you can do it safely.
- Stay out of water near outlets or appliances.
- Take photos and video for your insurance company.
- Move rugs, furniture, and boxes off wet floors.
For more on the first hours after a flood, see Basement Flooded? What to Do in the First 24 Hours.
Call Longo any time
(413) 779-9050, 24/7 for water damage in Chicopee, Holyoke, and across Western Massachusetts and Northern Connecticut. Our shop is on Suffield Street in Agawam. For anything that isn't an emergency, request a free estimate.

